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From 5.00pm Sunday 22 June 2025 AEST until 5.00pm Monday 30 June 2025, we will be holding an Online Archive Sale (Archive Sale). The Archive Sale is an online only event and Archive Sale prices are not available in Studio.
Products available for sale during the Archive Sale include:
Per the Terms herein, based on your location prices are listed in your local currency and applicable sales taxes and any relevant duties will be calculated and included in, or added to, the price based on your location.
Change of mind: Prices are heavily discounted for the duration of this Online Archive Sale and we will not accept any returns, or offer any refunds or exchanges for change of mind on any products.
Archive Product(s): Sales of Archive Product(s) are final unless faulty, in which case the process for faulty products outlined in our Terms herein apply.
Renew Product(s): Renew Products are sold as is in their present condition with any faults / defects described in the product description and will not be accepted for return for fault / defect. By purchasing a Renew Product(s), you acknowledge and agree that you have read the product description and accepted any and all faults or defects described in the product description. Sales of Renew Product(s) are final.
PNA Products: Sale(s) of PNA Product(s) are final unless faulty, in which case the process for faulty products outlined in Terms herein apply.
Due to the volume of orders placed in the Archive Sale period, please allow up to 12 business days for your order to be dispatched for shipping.
All other Terms here in apply.
Terms of Service
Last updated: Nov 25, 2024
Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using the https://www.rico-a-mona.com/, https://www.rico-a-mona.com/ or https://www.rico-a-mona.com/ website (and any mobile or App versions) (the “Website”) operated by Rico Studios Pty Ltd, a(n) Company formed in Victoria (“us,” “we,” “our”) as this Terms of Service contains important information regarding limitations of our liability. Our Australian Business Number is 60 159 556 788. Our Australian Company Number is 159 556 788. Our address is 333 Police Road, Mulgrave VIC 3170. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.
Our Offers and Pricing
We offer goods on this Website. The price of these goods can be found listed on the Website. Prices will be listed in the following currencies based on your location:
– Australia and New Zealand, prices will be listed in AUD
– United Kingdom, prices will be listed in GBP
– Europe, prices will be listed in EUR
– Canada, prices will be listed in CAD
– Rest of World, prices will be in AUD
For orders within Australia, sales tax (GST) will be included in the sale price.
For orders to New Zealand, sales tax (GST) and import duties will be included in the listed sale price.
For orders to countries outside of Australia and New Zealand:
– sales tax will not be included in the sale price and will be added to your Order Price at checkout based on the sales tax applicable to your country, for example GST or VAT as may be appropriate; and
– orders are shipped on a Delivery Duty Paid (DDP) basis, which means that we pay import duties on your behalf and you will not have to pay additional fees when your order arrives in your country.
Shipping costs and additional fees applicable for rush orders or for Split Sizes for made to order gowns will be additional to the sale price, and added to your order. An order for a made to order gown will be considered a rush order if it is placed outside of ordinary production times for that gown.
Purchases
Online:
You will pay us the full price of the product(s) you purchase plus any applicable sales tax and / or additional fees applicable to your order (for example, fees for rush orders or Split Sizes) (“Order Price”). Once you have placed your order, you will receive an estimated shipping date.
In Studio:
When you place an order in one of our retail Studios, you will pay us the Order Price plus any additional fees applicable to your order (for example, additional fees for rush orders or Split Sizes) either:
(a) in full at the time of placing your order; or
(b) in two instalments, being an initial deposit of AUD$1,500 including GST plus any additional Rush Fee at the time of placing your order, and the remaining balance plus a $99 instalment administration fee on or before 12 weeks from the date of the order (Instalment Payment Option).
The Instalment Payment Option incurs an additional administration fee of AUD $99. If you choose to the Instalment Payment Option to pay the Order Price, you acknowledge and agree that the $99 Administration Fee will be added to your Order Price.
The Order Price must be paid in fully no less than seven (7) days prior to your agreed pick-up appointment or shipping date (if your order is to be shipped to you rather than collected in Studio). For the avoidance of any doubt, we will not commence producing your order until you have paid the Order Price in full or placed the initial deposit for the Order Price in accordance with the Instalment Payment Option.
Any payments which are overdue by ten (10) days will be subject to a late payment fee of 10% of the total overdue amount on an annual basis calculated daily.
Once you have placed your order, we will schedule your pick-up appointment (or shipment date if you prefer to your order to be shipped to you directly rather than collected in Studio) on a date no earlier than minimum of four (4) months after the date of your order, unless your order is a Rush Order.
Payment Method:
To pay the Order Price plus any additional fees (if applicable) you will be using a third party payment processor, Stripe or Shopify, or other provider we may use from time to time at our discretion, that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing or security of your billing information by third party payment processors. The following payment method(s) are accepted by the third party payment processors:
– Online: American Express, bank transfer, MasterCard, and Visa; and
– In Studio: Bank transfer, Mastercard and Visa.
You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.
Alteration Services:
Our products, including made to order gowns, are made in set sizes and are not made to fit individual measurements. If you order any gowns or other garments from us, you must engage an independent alteration specialist to carry out alterations to tailor the gown or other garment to your desired fit, including the hemming of gown lengths (Alteration Services). At a minimum for gowns, you will require an alteration of the hem.
It is your responsibility to engage an alteration specialist to carry out your Alteration Services. It is at your discretion and choosing who you elect to undertake your Alteration Services. We cannot provide you with an estimate of costs for external Alteration Services.
You acknowledge and agree that we will not be liable for any loss or damage suffered by you resulting from Alteration Services performed on your product(s) by you or a third party.
Cancellation Policy
We reserve the right to cancel your purchase if:
(a) you breach any of the terms of these Terms;
(b) we are no longer engaged in trade or commerce;
(c) any amounts owing to us by you are overdue by more than 30 days; or
(d) the product is no longer available.
We will issue you a refund of the full purchase price that you paid if we cancel your purchase.
You may cancel an order for a made to order gown no less than two (2) months prior to the estimated shipment date to be eligible to receive a partial refund as follows:
(a) 40% refund of the total purchase price for Standard Size gowns; and
(b) 10% refund of the total purchase price for Split Size gowns.
Made to order gowns cannot be cancelled within two (2) months of the estimated shipment date (for online) or pick up date (in Studio). If you have a change of mind within (2) months of the estimated shipment date or pick up date (whichever is relevant), the order will be completed as if you had not had a change of mind, and the options for exchange or store credit outlined in these Terms will apply. Made to order gowns made in a custom split size cannot be returned for exchange or store credit.
Refund and Exchange Policy
Ready to Ship Products:
Ready to ship products which are purchased at full price (excluding gowns, customised products, Renew gowns or sale items) that are returned in perfect and saleable condition with all original tags and packaging are eligible for a refund, store credit or exchange for change of mind.
Gowns:
Ready to ship gowns and made to order gowns in standard sizes that are returned in perfect and saleable condition with all original tags and packaging are eligible for exchange or store credit only.
Gowns made in a custom split size cannot be returned or exchanged unless faulty, in which case, the process for faulty products outlined in these Terms will apply be followed.
Upon receipt of your returned gown, we will undertake a quality check to confirm the gown is in perfect and resaleable condition. If it is, we will provide you with a store credit or exchange at your election.
Customised Product:
Customised products are personalised for our customers and therefore are not eligible for exchange or return unless faulty, in which case, the process for faulty products outlined in these Terms will apply.
Renew or Sale Items:
All sale items are final and are not eligible for return or exchange unless faulty, in which case, the process for faulty products outlined in these Terms will apply.
Store Credit:
Any store credit issued to you in accordance with these Terms will be valid three (3) years from the date of issue.
ARRANGING YOUR RETURN OR EXCHANGE:
If you wish to return a ready to ship product or products, you must, at your own cost, arrange the return of the product or products to us within 5 days of the product(s) being delivered to you, using our preferred carrier. The product(s) must be in perfect and resaleable condition. You must carefully complete the return slip included in your initial delivery parcel and include it in your return of the product(s) to us. The return address is:
Rico Studios Pty Ltd